We try to anticipate or answer questions you might have about our community, and direct inquiries to the proper party to get a response as quickly as possible. If you need immediate or additional information regarding the community's CDD, please e-mail email@example.com. For inquiries regarding HOA matters please e-mail firstname.lastname@example.org.
1. We just moved into the neighborhood. How do we register to use the community's amenities?
If you have just moved into a home within the community and have not changed your address on your driver's license, please bring a copy of your closing documents to the pool office to register. If you have changed your driver's license to reflect your current residential address that is all you will need to register in order to use the amenities. The fall/winter hours of normal operation of the pool office are from 9:00 a.m. until 4:00 p.m. Monday through Friday. The registration process takes approximately 5 to 10 minutes per person. If you have attempted to register and no one is available, please call 813-645-6800 during business hours to set up an appointment to complete the registration process.
Renters will need to bring a copy of their lease agreement, and a waiver of usage from the owner to the tenant to use the facilities.
Temporary Guest Passes are available at the Amenity Center Office for residents who have guests staying with them for a visit. These temporary passes are issued for a one-week period of time, and must be returned to the office at the end of that time to avoid a non-return fee being charged to the owner's account.
2. Why won't the trash hauling company remove items left next to my trash cans on pickup days?
The hauling company drivers do not get out of their trucks to pick up loose items left at the curb, and will only lift the trash and recycle cans remotely. Be sure not to stack bags or loose items on top of either your normal waste container or recycle bin because the drivers cannot pick up a can with items on top of the lids. They will also not remove large items such as furniture, appliances or television sets left at the curb. You must call and make an appointment for a special pickup or, in the alternative, drive large items to one of Progressive's drop-off sites. The closest drop-off to us is located on US 41 north of Big Bend Road. The only drivers/helpers who get off the truck to make a pickup are those responsible for collecting yard waste on Saturdays.
3. I am in the process of selling/renting my home in River Bend. Where do I or my Realtor get the proper sign, according to the CRRs, to place in my front yard?
For Sale/Rent signs may be obtained from South Shore Signs in Ruskin. Their address is 103 College Avenue W., Ruskin, Florida 33570, phone number (813) 645-2201. This company is familiar with the signage requirements according to our CRRs, and will produce the proper signage to comply with the deed restrictions.
4. Why is the waste management company not picking up my yard waste on Saturday, and what do I do if I miss the pickup?
The manual pickup of yard waste occurs at approximately 6:00 a.m. on Saturday, so you need to place yard waste at the curb after 6:00 p.m. on Friday evening so that the haulers can pick it up. If you put yard waste out after pickup has occurred you need to remove it from the curb before Sunday morning, and cannot put it out again until the following Friday evening. Be advised that all yard waste must be in your yard waste container, bags and/or tied bundles for pickup. Tree limbs and hedge clippings should not be more than four (4) feet in length and six (6) inches in diameter. Also, yard waste volumes cannot exceed two cubic yards or fifty (50) pounds per pickup. If you leave it at the curb after pickup has occurred you will receive a courtesy notification from the onsite CAM manager staff that it must be removed, or you are in violation of the community's covenants, conditions and restrictions, and may be levied a fine if you have received multiple trash container violations.
5. I just received a postcard from a group called "Nextdoor River Bend" and am wondering if it is affiliated with the community?
This site is not affiliated with, sponsored and/or approved by, the River Bend HOA or CDD. The only place to get verified information regarding what is happening within the community is via the official River Bend HOA/CDD website, or contacting Meritus Associations' Management office.
6. On what days am I allowed to water my lawn?
Please refer to the water usage restrictions from the Hillsborough County Public Utilities.
7. I need to repaint my house. Can I change the color?
Yes, you can change the color of your home according to guidelines that were originally set by the developer. Both Vanguard Management Group and Sherwin-Williams (in Ruskin) have the approved paint scheme for our development. The paint scheme within the development generally is as follows: You may not paint your home the same color as the homes on either side of your house, or the same color as the home directly across the street from you. Be aware, however, that if you are going to change the color of your home you must first submit an ARB Alteration Application that must then be approved by the Architectural Review Board prior to commencing painting.
If you are only going to repaint your home its existing color there is no need to submit an ARB Alteration Application. Make sure that you follow the painting color chart that was provided to you at the time of closing. This document was provided by the builder to the original homeowner.
8. What are the trash pickup days for the community?
Trash days are Wednesday for regular trash and recycling items, and Saturday for both trash and yard waste. Remember that recycle material will not be picked up on Saturdays. Trash may be placed at the curb no earlier than 6:00 p.m. the evening prior to pickup, and your trash/recycle cans must be returned, the evening of pickup, to their normal storage location (in your garage, or screened from view by screening material approved by the HOA [white vinyl] positioned down the garage side of the home). Screens can be purchased from either Home Depot or Lowes, and can be easily installed by the owner.
9. Am I responsible for trimming the tree that is in the easement in front of my home?
Yes, you are responsible to make sure there is a minimum of six (6) to eight (8) feet of clearance from the road and sidewalk surface to the lowest hanging branches of the tree located in the easement in front of your property. You are also responsible to cut the easement grass, and edge along the curb and sidewalk that borders the easement area.
10. What do I do if my neighbor(s) let their dogs run unattended and off leash?
The best thing you can do is first take a picture as proof of the dog off leash, then see if you can get the address of where the dog lives. If you have those two pieces of information, you can then contact Hillsborough County Animal Services so that they can contact the pet's owner to advise that Hillsborough County has a leash law in effect (as does the HOA), and that if the situation continues the dog will be impounded and the owner fined.
11. I am having a party at my home. Where can my guests park their cars?
Guests are only allowed to park cars on the non-mailbox side of the street if necessary, and the vehicle must be facing the flow of traffic (right wheels to the curb). Also, vehicles are not allowed to park within 20 feet of a crosswalk at an intersection. As a suggestion cars can park across the apron of your driveway, but not block the sidewalk when doing so. These regulations apply twenty-four (24) hours a day, seven (7) days a week. You may also want to ask a neighbor if you could use a spot in their driveway, or possibly have guests park at the amenity center's facility and shuttle guests to your home. This keeps the streets clear for emergency vehicles.
12. Are people allowed to fish in the ponds within the community?
Residents are allowed to fish from the banks of designated ponds within the community. Please remember that boats are not allowed to be used in the ponds. However, there are certain ponds posted as "No Fishing Allowed." All fishing is catch-and-release only. Net casting/fishing is not allowed in any ponds in the community. Catching turtles is also prohibited in all ponds within the development.
13. Where can I find information regarding sexual offenders / predators who live in or near our community?
This information can be found on the Florida Department of Law Enforcement (FDLE) Sexual Offender and Predator website.
14. How do I report a streetlight outage?
The easiest and quickest way to report either a streetlight outage, or one that remains on continually, is to contact TECO directly at the following link, or providing the ten-digit number located on the pole, as well as its location, to the HOA property manager so that they can contact TECO. You may also report the outage here. The repair process takes approximately ten days to complete.
Page Updated: 05/13/2017